Dispatch That Works While You Sleep
At MTL Dispatch, we connect your vehicles, drivers, and customers in one smart system. No more missed calls or lost jobs. Our dispatching service combines real people with powerful automation. You get faster bookings, happier drivers, and more completed trips.
- 4.9/5 Rating
- Trusted by 60,000+ small businesses
Smart Auto‑Allocate
Jobs go automatically
Real‑Time Tracking
See every vehicle
Instant Driver Alerts
No more confusion
Featured on
Why Choose Us?
We Do More Than Just
Dispatch
Most dispatch companies only assign jobs. We give you a full logistics platform with automation and integration. That means less manual work and almost no errors.
Smart Booking Control
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Intelligent Driver
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International Job Network
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Smart Bidding & Profit
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Automated Job
Allocation
Our system automatically matches each booking to the closest available driver. You set the rules – for example, assign 1 hour before pick‑up. The computer does the work. You save time and fuel.
Driver Document
Tracking
Expired insurance or license? Not on our watch. Our scheduled task checks driver documents every day. If something is missing, the system sends a reminder automatically. Stay legal and safe.
Scheduled Driver Statements
Every week, each driver gets a clear statement of earnings, trips, and hours. No more manual calculations. Your drivers trust you more because everything is transparent.
Automated Review Requests
After every ride, we ask the customer for a review – automatically. More reviews mean more trust and a better ranking on booking platforms. You get feedback without lifting a finger.
Our Core Dispatch Services
Everything You Expect – And More
A good dispatch company handles bookings, drivers, routes, and payments. We do all of that. But we also add automation and integration that most competitors skip. Here is what we deliver daily.
- Sort jobs by pick‑up time
- Give each trip a reference number
- Add driver instructions (house, building, etc)
- Flag trips needing customer follow‑up
- Record GPS coordinates of trip
- Log all booking changes (who, when, what)
- Take bookings by phone, email, or web
- Send instant confirmations to customers
- Status: accepted, on‑road, ride started
- Mark no‑show jobs with one click
- Reschedule with one click
- Show real‑time availability to customers
- Take bookings by phone, email, or web
- Send instant confirmations to customers
- Update status: new, accepted, on‑road, at location, ride started
- Mark no‑show jobs manually with one click
- Reschedule with one click
- Show real‑time availability to customers
- Calculate the fastest route based on traffic
- Reduce empty miles between jobs
- Combine multiple pickups efficiently
- Update the route live
- Save fuel and time
- Show estimated arrival to customers
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- See every vehicle on a live map
- Share the driver location with customers
- Get alerts when the driver is on the pick‑up
- Track speed and idle time
- Record trip history for reports
- Monitor fleet from one dashboard
- Generate invoices after each trip
- Accept credit cards, cash etc
- Send payment reminders
- Track paid vs. unpaid jobs
- Calculate driver and company revenue
- Export all invoices to Excel
- View daily, weekly, or monthly revenue
- See completed trips vs. cancellations
- Track earnings per driver or per vehicle
- Spot busy hours and slow days
- Measure on‑time performance
- Download reports with one click
Automation That Sets Us Apart
Most Dispatch Companies Don’t Have This
We built smart automation into everything. While other dispatchers are still using paper and phone calls, our system works 24/7. You get fewer mistakes, faster responses, and more free time to grow your business.
Imagine this: A customer books a ride online. It sends the job to that driver’s phone. The driver accepts. The customer gets a text with the driver’s name and ETA. After the ride, we automatically send a review link. If the driver’s insurance is about to expire, we send a reminder on the dashboard. You don’t have to call anyone. You don’t have to type anything. The system handles it. That is what automation really means. And that is what MTL Dispatch delivers. Most local dispatch services still do everything manually. They lose bookings, forget to allocate jobs, and struggle with driver documents. We don’t. Our technology is advanced, but our team is always here to help if something needs a human touch.
Integration – Connect Everything You Already Use
Your Tools. Our Platform. One Smooth Workflow.
You might already have a booking website, a payment processor, or a CRM. Good news – we integrate with almost everything. No need to switch systems or retrain your staff. Our integration panel connects to email, chat, and invoicing tools. When a booking is created, you get a notification in your preferred channel. When a driver changes status, the system updates your customer automatically. We support API connections for custom setups. For example, if you use a route planning app, we can send live driver positions to it. The goal is simple: you keep what works, and we add the dispatching intelligence on top. Many dispatch companies lock you into their own tools. We don’t. We believe in open integration. That’s why our admin panel includes settings for Booking, Chat, Integrations, Notifications, Coverage, and Payment Options – all in one place. You control what talks to what. And our team helps you set it up in less than a day.
How Our Dispatching Process Works
We keep it simple. You tell us your vehicles, drivers, and service areas. We set up your account. Then the system starts working. Every booking goes through the same smooth flow. Here’s what happens from the moment a customer calls to the moment the ride ends.
Customer Books
By phone, app, or website – the booking enters our system instantly. We capture pick‑up, drop‑off, vehicle type, and any special requests. No details are lost.
System Finds Driver
Our auto‑allocate rule checks distance, availability, and vehicle type. It sends the job to the best driver within seconds. The driver sees all details on their phone.
Driver Accepts
One tap to accept. Customer gets a confirmation with the driver's name, photo, and ETA. The dispatcher can see the status change in real time.
On the Way
Live tracking shows the driver’s route. The customer can watch the car approach. No more “where are you?” calls.
Ride Started & Completed
Driver marks “Ride Started” at pick‑up and “Completed” at drop‑off. The system calculates the fare, sends a receipt, and requests a review.
Reporting & Payment
All data goes to your revenue report. Invoices are generated automatically. You see earnings, completed trips, and the schedule at a glance.
Stay Connected
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Passenger App
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Driver tracking
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Who it’s for
Complete Booking & Driver Management Platform
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Key Features You’ll Love
Built for Real Dispatch Professionals
We designed every feature with one goal: to make your life easier. Whether you run 5 cars or 50, these tools will save you hours each week. No training required – everything is intuitive. From the moment you log in, you see your dashboard with live bookings, schedule, and earnings. You can filter by date range, vehicle, driver, or customer. The reporting system shows company earnings clearly. You also get a schedule view that includes all jobs with status: new, accepted, on route, at location, or ride started. Completed trips are tracked separately. And every record has an ID, booking ID, customer name, driver ID, vehicle type, status, and tested amount. You can export everything to Excel with one click.
Dashboard
See earnings, schedule, and completed trips.
Date Filters
View today, this week, or a custom range.
Booking Status
New, accepted, on‑road, at location, started.
Vehicle Types
The Admin is allowed to add his preferred vehicle types.
Driver Management
Add, edit, or remove drivers easily.
Customer Database
Store client trip history for easy lookups
Export to Excel
Download all records instantly.
Mileage Slab
Set price per mile for each distance.
Management reports
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Management reports
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Mileage & Pricing That Makes Sense
Fair Rates for Every Trip
We don’t believe in hidden fees or confusing math. Our pricing is transparent and customizable. You set the base rate per mile for your fleet. Then you decide extra charges for special trips – like airport pickups, VIP service, or late night rides. You pick the amount for each situation. The system adds it automatically. No manual math. No confusion. You stay in control. For example, you might charge a little more for airport trips because of waiting time. Or add a small fee for VIP customers who want extra service. You can also set different rates for different vehicle types. A luxury car can cost more per mile than a standard sedan. Everything is clear to you, your drivers, and your customers. That’s fair pricing.
Most trips use the base price per mile. For example, if you set 2 per mile and a customer travels 10 miles, the fare is 20. No surprises. This works for local rides, airport transfers, and point‑to‑point trips. You can adjust the per‑mile rate for different vehicle types. The system calculates automatically. Drivers and customers see the breakdown.
Picking up at the airport takes extra time – waiting, parking, and tolls. So owners can add an extra charge for airport trips. VIP customers want nicer service like water, phone chargers, or newspapers. Owners can add a separate extra charge for VIP rides. You decide the percentage or flat fee. The system applies it automatically. No manual math. Drivers get paid fairly. Customers see the breakdown.
Some trips are very short. Short trips don’t pay the driver enough. You can set a minimum fare. That means every ride pays at least that amount. Drivers earn fair pay. You don’t lose money on small jobs. Customers see the minimum fare before they book. No surprises. Simple and fair.
Scheduled Tasks – The Engine Behind Automation
Scheduled tasks run automatically at set times. We use them for auto‑allocation (assign jobs before pick‑up time), driver statements (weekly earnings reports), driver document expiry reminders, and automated review requests. You set the schedule once, and the system never forgets.
Real‑Time Notifications & Alerts
Every status change – booking creation, driver acceptance, ride start, completion, cancellation – can trigger an email, SMS, or in‑app notification. You choose who gets notified: dispatchers, drivers, customers, or managers. No more missed updates.
How We Compare to Other Options
Not all logistics solutions are the same. See how MTL Dispatch stacks up against local couriers, booking platforms, and route planning software.
Feature | MTL Dispatch (Dispatch) | Local Courier | Delivery Booking Platform | Route Planning Software Provider |
Logistics Platform (Tech) | ✓ Advanced | ✓ Advanced | ✓ Advanced | ✗ Basic |
Auto‑Allocation | ✓ Yes | ✗ No | ✗ No | ✗ No |
Real‑Time Tracking | ✓ Yes | ✓ Limited | ✓ Yes | ✗ No |
Driver Document Alerts | ✓ Yes | ✗ No | ✗ No | ✗ No |
Automated Reviews | ✓ Yes | ✗ No | ✗ No | ✗ No |
Invoicing & Payments | ✓ Yes | ✗ No | ✓ Yes | ✗ No |
Mileage Slab Pricing | ✓ Yes | ✗ No | ✗ No | ✗ No |
Integration with Email/Chat | ✓ Yes | ✗ No | ✓ Limited | ✗ No |
MTL Dispatch gives you advanced logistics plus automation that only dedicated dispatch services provide. Local couriers lack tech. Booking platforms don’t handle driver documents. Route planners don’t track jobs or payments. Choose MTL Dispatch for the complete package.
Feature
Dispatch
Local Courier
Delivery Booking Platform
Route Planning Software Provider
Logistics Platform (Tech)
- Advanced
- Advanced
- Advanced
- Advanced
Logistics Platform (Tech)
- Advanced
- Advanced
- Advanced
- Advanced
Logistics Platform (Tech)
- Advanced
- Advanced
- Advanced
- Advanced
Logistics Platform (Tech)
- Advanced
- Advanced
- Advanced
- Advanced
Logistics Platform (Tech)
- Advanced
- Advanced
- Advanced
- Advanced
Ready to Stop Doing Everything Manually?
Let’s Get You Set Up Today
You focus on driving. We handle the dispatching. Our team manages your bookings, driver allocation, and real‑time tracking. No software to install. No complicated dashboards to learn. Just tell us your fleet and service areas. We take care of the rest. Start when you’re ready.
Connect with a Delivery Expert
We’re here to answer your questions. Call, email, or fill out the form. We’ll get back to you within 2 hours during business days. No pressure, just friendly help.
Phone Number
02036498569
Email:
info@mtldispatch.com
Address:
1st Floor, 29-31 Minerva Rd, London NW10 6HJ